Northstar Family Dental Standards of Care
Welcome! We’re honored to be your choice for dental care and are committed to providing exceptional service with the same compassion we’d want for our own families.
Insurance & Financial
- We work 100% for our patients—not insurance companies.
- Treatment recommendations are based on your individual needs, not insurance coverage.
- You authorize our Insurance Coordinator to apply for and collect payments on your behalf unless revoked in writing.
- Patients are responsible for understanding their insurance and paying any uncovered portions at the time of treatment.
- Payment plans may be available for those who qualify.
- A $25 fee applies for any returned checks.
Radiographs (X-Rays)
- New patients receive a full X-ray series, repeated every 3-5 years; bitewing X-rays are taken annually as they help diagnose cavities, gum disease, and infections.
- Our radiograph policy follows ADA guidelines and is not based on insurance eligibility.
- We use digital X-rays for reduced radiation exposure and always provide protective thyroid collars and aprons.
- Patients who refuse all X-rays may need to seek care elsewhere.
Missed or Cancelled Appointments
- Appointments are reserved specifically for you.
- A $50 fee applies for cancellations within 24 hours or missed appointments.
- Medical emergencies are an exception, but two consecutive missed appointments may result in dismissal.
